Return and refund

At Orin Panel, we are committed to providing portable charger, wireless earbuds, and tech accessories. This Returns & Refund Policy outlines your rights and the procedures for returning products purchased from our website.

1. Eligibility for Returns

• Products must be returned within 7 days of delivery.

• Items must be in their original condition, unused, and with all original packaging, tags, and accessories.

• Products damaged due to improper use or accidents are not eligible for return.

2. Return Process
To initiate a return, please contact us at [email protected] with your order details and reason for return. Our team will provide instructions on how to return your product.

3. Shipping for Returns

• Customers are responsible for return shipping costs unless the product is defective or damaged upon delivery.

• We recommend using a trackable shipping method to ensure safe delivery of your returned product.

4. Refunds

• Refunds are processed after inspection of the returned product to confirm it meets our return criteria.

• Refunds will be issued via cash upon delivery on your next order or as otherwise agreed with our team.

• Please note that processing refunds may take 3–7 business days after we receive your returned product.

5. Damaged or Defective Products
If you receive a product that is defective, damaged, or incorrect:

• Contact [email protected] immediately with photos and details.

• We will provide a replacement product or issue a refund, depending on availability and your preference.

6. Non-Returnable Items
Certain items may not be eligible for return, including:

• Products that have been used or altered

• Products without original packaging or tags

7. Contact Information
For any questions or assistance regarding returns and refunds, please contact us at [email protected]